Privacy And Policy
This Privacy Notice for Secure Haven Security (“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:
Information We Collect
We may collect personal information including:
Full name
Phone number
Email address
Residential or service address
Vehicle make, model, registration number, and service history
Payment and invoicing information
Any information you provide when contacting us by phone, email, website, social media, or online forms.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To provide, manage, and improve our Services, including responding to enquiries and preparing quotations.
- To protect our Services and business operations, including fraud monitoring, access control, security checks, and incident management.
- To communicate with you about services, appointments, site requirements, invoices, changes, or support requests.
- To fulfil contractual obligations and manage client, supplier, employee, and contractor relationships.
- To comply with legal, licensing, insurance, accounting, workplace safety, and regulatory obligations.
- To protect the vital interests, safety, and rights of clients, personnel, visitors, and members of the public.
How do we keep your information safe?
We use reasonable organisational and technical safeguards. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Secure Haven Security
Phone: +61 478 819 574
Email: info@securehavensecurity.com.au
Service Area: Australia — 47 North Street, Hadfield 3046, Victoria
Last Updated: June 2026