Terms And Condition
Application of these Terms:
These Terms apply to:
- visitors using our website
- individuals or organisations submitting enquiries
- clients requesting quotations
- clients booking or purchasing our services
- authorised representatives acting on behalf of a client
Our bodyguards work closely with clients to ensure safety while maintaining privacy and comfort.
Enquiries and quotations:
You may request information or a quotation by contacting us through our website, email or telephone. To provide an accurate quotation, we may request information including:
- required service
- location
- dates and operating hours
- expected attendance
- nature of the site or event
- identified risks
- access arrangements
- number of personnel required
- equipment requirements
They maintain a professional appearance and conduct themselves with discretion at all times.
Client responsibilities:
The client must:
- provide complete and accurate information
- disclose known threats, hazards and previous incidents
- clearly explain the required duties
- provide safe and lawful access to the site
- identify restricted or hazardous areas
- provide relevant site plans and emergency procedures
- nominate an authorised contact person
- obtain required permits, licences and venue approvals
- maintain appropriate insurance
- provide a safe working environment
- ensure facilities and equipment supplied by the client are safe
- comply with applicable laws and regulations
- avoid giving unlawful or unsafe instructions
- notify us promptly about material changes
- pay all agreed charges by the due date
Our bodyguards work closely with clients to ensure safety while maintaining privacy and comfort.
Privacy:
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy law.
By submitting information through the website, you acknowledge that we may use the information to respond to your enquiry, prepare a quotation, assess security requirements, provide services, manage the client relationship and meet legal and operational obligations.
Our Privacy Policy should be read together with these Terms.
Contact us:
For enquiries about these Terms and Conditions, contact:
Secure Haven Security Pty Ltd
Phone: +61 478 819 574
Email: info@securehavensecurity.com.au
Website: securehavensecurity.com.au
Address: Australia — 47 North Street, Hadfield 3046, Victoria